A Norcross company, Corus360, just sent me a release saying it has released a BlackBerry application that enables IT administrators to securely connect and remotely operate BlackBerry devices used in their organization.
That is meant to save shipping the devices back to the home office, or making an in-office appointment with an IT rep.
Called Remote360, the company claims its competitive advantage is the reduction in time to fix the device by allowing remote access.
"Remote360 for BlackBerry is an invaluable tool for any company's help desk," said Tom Lowry, Senior Partner at Corus360, in the release sent today. "In any economy, companies cannot ignore the benefit of rapid time to resolution and reducing operating costs."
Using the Remote360 system, a smartphone user can enable remote access to their device, allowing a support user to view the device's screen in a web browser and issue commands to drive the device remotely. During a session, both the support user and the BlackBerry user will see the same screen and can interact with the device.
If you are interested in learning more, the company has lined up four online demos.
Thursday, Mar 12, 9-10 a.m.
Thursday, Mar 19, 9-10 a.m.
The Remote360 demo is now available at www.remote360.mobi.
Techno-Bob
Friday, March 6, 2009
Techno Bob presents: Gwinnett firm helps fix your BlackBerry
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment